Privacy Policy

About Us

Welcome to the privacy policy of the website (“”), operated and managed by its owning company,, or its subsidiaries.


If you are not a medical professional:

  • Self-medication can cause irreparable harm to your health.
  • The information on the iDiseases website and the “iDiseases” mobile applications cannot and should not replace a face-to-face consultation with a doctor. Please seek medical attention if you have any illnesses or troubling symptoms.
  • The choice of medications and their dosages should be discussed with a specialist. Only a doctor can prescribe the necessary medication and dosage, taking into account the patient’s condition and health status.
  • The iDiseases website and mobile applications are solely informational and reference resources. The information on this website should not be used to arbitrarily change a doctor’s prescriptions.
  • The editorial team of iDiseases is not responsible for any health damage or financial loss resulting from the use of this website.

This privacy policy informs you about our practices regarding the collection, use, and disclosure of personal information when you use the website, as well as the options available to you concerning this information under this policy. Our primary concern is to safeguard and ensure the privacy of your use of the website and the information provided by you on the website.

We use your personal information to provide and improve the services available on the website, and by using the website, you consent to our collection and use of information in accordance with this policy.


For the purposes of this policy, the following terms have the meanings defined below unless otherwise specified by the privacy policy:

  • Personal information: Information of the website user, whether held by us or likely to be held by us.
  • Usage data: Automatically collected data, whether generated through the use of the website and/or the structure of the website itself (e.g., page visit duration).
  • Data controller: We or any natural or legal person who decides (alone or jointly with others) the purposes for which the personal information is processed or the manner in which it is processed.
  • Processors (or service providers): Any natural or legal person who processes information on behalf of the data controller.
  • User: Any natural person who uses the services and/or the website and is related to personal information.

Privacy Policy

  1. Collection and Use of Information:

We collect a variety of information for various purposes to provide and improve the services available on the website, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, region, province, postal code, city
  • Cookies and usage data
  • Data from social networks if you use your social network accounts to register and create an account on the website

We may use your personal information to deliver services, advertising materials, promotional materials, and other information, regardless of their type, which may be of interest to you, whether developed by us alone, by third parties, or in collaboration with third parties.

  1. Usage Data:

We may collect information that your browser sends whenever you visit the website or access it through or via a mobile device. This usage data may include information such as: internet protocol address, browser type, browser version, pages of the website visited, time and date of visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the website through a mobile device, this usage data may include information such as the type of mobile device you use, your mobile device’s unique ID, internet address and protocol of your mobile device, internet browser type used on your mobile device, unique device identifiers, and other diagnostic data.

  1. Geolocation Data:

We may use and store information about your location if you allow us to do so, and we use this data to provide location-related features of our service, improve the service, and customize it accordingly. You can enable or disable geolocation services when using the service at any time through your device settings.

  1. Cookies and Tracking Data:

We use cookies and similar tracking technologies to track activity on the website and retain certain information. Cookies are defined as files containing small amounts of data, which may include unique identifiers and obscure tools, sent to your browser from the website and stored on your device. We also use other types of tracking technologies such as beacons, tags, and scripts for the purposes of collecting, tracking, developing, and analyzing information.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not consent to cookies, you may not be able to use certain parts of the website.

Examples of cookies we use include:

  • Session cookies: We use session cookies to operate our service.
  • Preference cookies: We use preference cookies to remember your preferences and settings.
  • Security cookies: We use security cookies for security purposes.
  • Advertising cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you and your interests.

5- Data Usage:
We use collected data for various purposes, including but not limited to:

  • Providing our services.
  • Notifying you of any changes to our services.
  • Allowing you, based on your choice, to participate in the interactive features of our service.
  • Providing customer support.
  • Gathering analytics or valuable information to help us improve our services and/or the website.
  • Monitoring the usage of our services and/or the website.
  • Detecting and addressing technical issues and minimizing them.
  • Providing you with news, special offers, and general information about goods, services, and other events similar to those you have purchased or inquired about unless you opt out of receiving such information.

6- Legal Bases for Data Processing under the General Data Protection Regulation (GDPR):
If you are in the European Economic Area (EEA), the legal bases for collecting and using the personal information described in the Privacy Policy depend on the personal information we collect and the specific context in which we collect it.
We may process your personal information for any of these reasons:

  • It is necessary to contact you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and does not override your rights.
  • For payment processing purposes.
  • To comply with the law.

Please contact us if you would like to know what personal information we hold about you. You have the following data protection rights:

  • The right to access, update, or delete the information we have about you at any time: You have the right to access, update, or request deletion of your personal information directly through your account settings. Please contact us for assistance if you are unable to perform these actions.
  • The right to rectification: You have the right to correct your information if it is inaccurate or incomplete.
  • The right to object: You have the right to object to our processing of your personal information.
  • The right to restriction: You have the right to request that we restrict the processing of your personal information.
  • The right to data portability: You have the right to be provided with a copy of the information we have about you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent: You also have the right to withdraw your consent at any time, where we rely on your consent to process your personal information.
    We may ask you to verify your identity before responding to any of these requests.
    You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area.

7- Data Retention:

  • We only retain your personal information for as long as necessary for the purposes outlined in the Privacy Policy, in accordance with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
  • We retain usage data for internal analytical purposes.
    Generally, usage data is retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our services and/or the website, or we are legally obligated to retain this data for longer time periods.

8- Data Transfers:
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and that no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9- Disclosure as Required by Law:
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We may disclose your personal information in good faith if such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights of facedoctory and/or any of its affiliated companies and/or partners or protect the security of the website.
  • Prevent or investigate possible wrongdoing in connection with the website.
  • Protect the personal safety of users of the website or the public.
  • Protect against legal liability.

10- Data Security:
The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security as some events may occur beyond our control and not be related to deliberate misconduct or negligence on our part.

11- Advertising:
We may need to use third-party service providers to display advertisements to you, to help support and/or maintain our services and/or the website.
Third-party vendors, including Google AdSense DoubleClick Cookie and AdMob by Google, may use cookies to serve ads based on your prior visits to our website.

12- Behavioral Remarketing:
We use remarketing services to advertise on third-party websites to you after you visited our website.
We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our website, including Google ads, Twitter, and Facebook.

13- Service Providers:
We may employ third-party companies and individuals to facilitate our services (“Service Providers”), to provide the services on our behalf, to perform related services, or to assist us in analyzing how our services are used.
These Service Providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14- Links to Other Sites:
Our website may contain links to other sites that are not operated by us. We advise you to review the Privacy Policy of every website you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

15- Changes to This Privacy Policy:
We may update our Privacy Policy from time to time without notice.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this website.

17- Contact Us:
If you have any questions about this Privacy Policy, please contact us by email: